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PORTLAND, Maine, Sept. 12, 2019 (GLOBE NEWSWIRE) -- Certify, Inc., the world’s largest independent provider of spend management software, today released its seventh annual survey of travel and expense management trends. The 2019 Travel and Expense Management Trends Report analyzes data drawn from nearly 600 CFOs, controllers, accountants and end-users from a broad range of industries. It is one of the largest surveys of its kind in the field.
Nearly half of the respondents say their organization relies on manual processes—either spreadsheets, pen and paper, or homegrown systems—to manage the notoriously hard to control business operating cost of T&E. Even more (46%) say they do not track the cost to process expense reports, and “poor visibility into T&E data” is cited as the leading organizational pressure to improve T&E management in 2019.
“There is vast potential for organizations to update their T&E systems to maximize efficiency, gain tremendous visibility, and scale up productivity,” says Robert Neveu, CEO of Certify, Inc./Chrome River. “Our new report clearly demonstrates this reality—and reveals best practices and recommendations to help organizations transform this business process. Doing so will help them stay ahead of the competition in an increasingly uncertain, global economy.”
First launched in 2013, the annual Travel and Expense Management Trends Report has surveyed thousands of finance professionals about key T&E reporting pain points, goals for improvement, and the ROI on using dedicated expense management systems. The 2019 results are now available as a report and the data will be launched at the upcoming Certify Connect Conference on September 18, 2019, in San Diego.
2019 Survey Highlights
Organizations of all sizes are represented in this year’s report: 23% enterprise (more than 1,000 employees), 40% mid-market (101-999) and 37% small business (fewer than 100). Titles include managers, controllers and accountants (44%), those in director-level positions or above such as the CFO (37%) and other roles (19%). All respondents are outside of the Certify, Inc. customer base.
Technology immaturity is an inherent barrier to effective T&E management at many organizations.
Many organizations do not understand the challenges they face in effective T&E management.
About Certify, Inc.
Certify, Inc./Chrome River is the world’s largest independent provider of travel, expense and payment solutions. The portfolio includes leading SaaS platforms Abacus, Captio, Certify, Chrome River, Emburse, Nexonia, and Tallie. With innovative spend management applications such as real-time expense reporting, integrated travel booking, time tracking, and accounts payable automation, the company has transformed how more than 11,000 organizations manage corporate spend. For more information, please visit: www.abacus.com, www.captio.com, www.certify.com, www.chromeriver.com, www.emburse.com,www.nexonia.com, and www.tallie.com.
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